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İSMAİL DURMAN

İSMAİL DURMAN
  • Ünvanı:
  • : CUSTOMER SERVİCE AREAS DEPARTMENT
  • Birimi:
  • Eposta: ismail.durman@iett.gov.tr
  • : 0212 372 26 50
  • Faks:
  • Adres: Şehit Teğmen Hüseyin Sofu sok. Karaköy Gar Binası Kat:5 34420 Beyoğlu/TÜNEL

PERSONAL INFORMATION 

Place and Date of Birth : Ankara / 1982
Military Service : Completed
Marital Status/Number of Children : Married

 

 

Educational Background

High School : Süleyman Demirel Anatolian High School
University : Gazi University, Faculty of Engineering and Architecture, Department of Industrial Engineering
Master’s Degree : Bahçeşehir University, Graduate School of Natural and Applied Sciences, Department of Industrial Engineering

 

 

Experience

Workplace  Position Start/End
İstanbul Ulaşım A.Ş. Industrial Engineer 2005 - 2009
İETT Industrial Engineer 2011- 2012
İETT Head of Service Improvement Department 2012 - 2013
İETT Head of Smart Cards Management Department 2013 - 2017
İETT Customer Service Areas Manager 2017 - Ongoing

 

 

Trainings and Seminars Attended

- Project Management
- Leadership Academy
- EFQM Assessor Training
- ISO 9001
- ISO 10002
- EN 13816

 

 

Foreign Language          Level

- English                        Advanced