import_export time pin-drop map info close plus new-window texture engelsiz klima wifi usb bisiklet ring-hat ekspres-hat tek-bilet cift-bilet metrobus vapur tren metro havalimani hastane hastane tarife hattipi arrow-line-up arrow-line-down arrow-line-left arrow-line-right arrow-left arrow-right arrow-dropdown home navigation menu-location menu-map menu-card menu-stars menu-more search facebook twitter instagram youtube vine linkedin rss delete playlist_add loop list
İSMAİL DURMAN İSMAİL DURMAN

Ismail Durman was born in Ankara in 1982. He studied the elementary and middle school in Ankara. He graduated from Gazi University, Faculty of Engineering and Architecture, Department of Industrial Engineering. At the same year he started his career as an engineer in Ulaşım A.Ş. There, he carried out the setting up of the Service Quality Management System and documentation of Service Quality Standard in Public Transportation. In 2009, he completed his master’s degree in Bahçeşehir University, Institute of Science, Department of Industrial Engineering. In 2010, he continued to work on the quality of services after beginning to work in the private sector. In 2011, he started to work in IETT in Customer Relations Unit. In November 2012, he was appointed to Strategy Development Department in Service Improvement Unit. In November 2013, he became the manager of Smart Cards Management Unit.

 

Name Surname

: İsmail Durman

Job

: Smart Cards Manager

Unit

: Customer Relations and Corporate Communication Department

e-mail

: ismail.durman@iett.gov.tr

Tel

: 0212 372 32 08

Operator

: 0212 372 22 22

Fax

:

Adress

:Şehit Teğmen Hüseyin Sofu Street Karaköy Headquarters Tünel / KARAKÖY